FAQ
  • BriefKey requires “Full Access” to access the Internet and download GIFs and stickers for you to use, as well as to integrate your custom themes correctly. We respect your privacy and do not ever read, collect or store what you type with our keyboard. In fact, you can still use BriefKey to type, swipe, send emojis, or input BRIEFS without full access, because the keyboard does not need the Internet or any external connection. Apple requires “Full Access” to be enabled for any third-party keyboard to access the Internet. For your security and peace of mind, whenever you enter passwords or sensitive information, like credit card numbers, in secure fields, the Apple system keyboard will automatically appear for you to use. BriefKey will then automatically reappear when you select a non-confidential field. If you have any questions, please email us at support@briefkey.com.

  • For your security and peace of mind, whenever you enter passwords or sensitive information, like credit card numbers, in secure fields, the Apple system keyboard will automatically appear for you to use. BriefKey should then automatically reappear when you select a non-confidential field. If for some reason, BriefKey does not automatically return you can switch to BriefKey using the “globe” key.

    There are some applications, like iMessage that recall the last keyboard used in a message string which may call the Apple keyboard instead of BriefKey. Sometimes this Apple recall feature does not work correctly, and the wrong keyboard is called. We are hopeful that Apple will continue to improve compatibility with third party keyboards, but you can always access BriefKey using the globe icon. 

    Apple also limits third party keyboards to a very small amount of working memory.  BriefKey is designed and optimized to function within those limits; however, in order to provide high quality gifs and allow highly customized animated themes, it is possible that the memory limits could be exceeded temporarily. In such cases your device may switch to the Apple keyboard; however, you should be able to immediately return using the globe key. Please let us know if this happens frequently.

    Finally, after some updates it may be necessary to add BriefKey again in the general settings of your device using the instructions and tutorial provided in the app.

  • Just as you use the “globe” icon to change from the default Apple keyboard to BriefKey, there is also a globe in the BriefKey Keyboard for changing back.  You can access the glove by holding the apostrophe key in the ABC layout and sliding. There is also a globe in the 123 layout next to the space bar.

  • Tap the BriefKey logo in the upper left hand corner of the keyboard to access the GIF and Sticker layout. Use the icons at the bottom to navigate between GIFs, Stickers, Animated Stickers, and GIFs on you camera roll, as well as any favorites you have saved.

  • To create you own custom theme, go to the main app menu and tap the “theme” tile. First, make sure “custom” is selected at the top center of the screen. Next select the “Create new theme” template. Use the six theme tiles to create a new keyboard.  The template will reflect changes as they are made. Make sure you tap “save” in the top right of the screen before exiting the theme tool.

    Note that when text must be entered – such as when naming your keyboard – the default keyboard will appear.

    In the background section, you can select from light or dark designer backgrounds or choose any color or image. You can any select static image or animated image (gif) saved in your device camera roll. It is best if you edit and crop images with your preferred editing tool before importing them to ensure they are suitably sized. Tip: choose images that will allow at least one contrasting color to be visible when overlaid so that keys can be seen. 

    In the Key Design section, use the sliders to change the shape, size and dimensions of the keys. The transparency setting will make the keys partially or fully transparent, which is especially useful for showing custom background images.  Tip: for pictures that have a lot of contrasting colors it is helpful to make the keys only partially transparent to prevent some keys from blending in too much. You can also add animation to the key presses in this section.

    In the Key Color section, select colors of all the keys, key boarders, and buttons.  Type in the keyboard and long hold the period to test the color choices. You should also open the gif layout in the template to make sure the color selections look good there as well.

    In the Font section, you can select the font and character size. If you do not see the font you want tap the link at the bottom of the page to down more fonts to your device.

    In the Icons section, personalize your function keys with icons like footballs, martini/wine/beer glasses, instruments, food, and more. Just tap on the function key and a library of icons will pop up. Tap “clear” in the menu to delete any assigned icons. 

    Once you save your custom design it will be available in the “Custom” library. Slide left on any theme in your Custom library – even ones downloaded from igif.co – to edit or share with your friends. You can also share and download themes on igif.co for free.